The AVFx Support Services Group consists of highly trained and certified technicians, engineers, coordinators and managers, who all work together to provide you and your organization with the best possible customer support. Utilizing state-of- the-art technology, the Support Services Group ensures a truly professional experience in obtaining Audio Video service solutions. Whether you require a Global Maintenance & Service Support Agreement, or a time and materials solution, AVFx is committed in being your partner and providing your organization with exceptional service.

You’ll find peace of mind knowing that the technical engineers who built your system are available at a moment’s notice to fully support you. The AVFx Support Services Group offers a wide range of customized solutions to fit your every need:

• Technical Certification Standard
• Global Maintenance and Support Services
• On-Site Technical Support Specialists
• Time and Materials Support

The Help Desk is available for our Flex Support and Global Maintenance & Support Services clients, Monday through Friday. Customers can log and request support services through this convenient channel.

The Field Support Service Group consists of the best manufacture-trained and certified technicians, engineers, and design engineers who are responsible for resolving your audio-visual concerns in the field.